A: Yes, we are a manufacturer for cold roll forming machine over 12 years.
2. Q: if you can accept OEM? Design and manufacture according to our photos.
A: Yes, we can accept OEM, we owned an expert engineer team, professional design CAD drawings and use famous brand components according to your demands.
3. Q: What's the warranty for your machine?
A: We provide 2 years guarantee and provide lifetime technical support.
4. Q: How many workers are needed for the machine operation?
A: One worker is enough, the machine uses an automatic PLC control system.
5. Q: Do you have after-sales support?
A: Yes, Our engineer can supply remote-video technical support and online support to teach your worker.
6. Q: Can you be responsible for transport?
A. Yes, please tell us the destination port or address. We have rich experience in transport.
7. Q: What service can you provide before order?
A: About the pre-sale service, We provide professional solutions according to your demands, such as design, technical parameter, delivery flow, etc. At the same time, we can supply an invitation letter for your visit to our factory and showing the machine operation for you.
8. Q: What is the after-sale service?
A: we will supply lifetime technical support, quick-wear parts within 2 years，also can provide field maintenance and repair service.
9. Q: Any other service?
A: We can help you purchase raw material for machine, help you check ship date, update for your ship date etc.
10. Q: Any certification?
A: Yes, we have CE/ISO certification.
11. Q: How do your machines compare with other big companies in this market?
A: Our factory machine only export, quality and standard conform to world-standard, and we have good manufacture-experience for different country demands.
12. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, of course, reputation is our company's life, our factory owned Alibaba golden-diamond supplier、ISO certificate and CE certificate.
13. Q: How to visit your company?
A: Fly to Tianjin airport, we pick up you. Or fly to Beijing airport, By high-speed train From Beijing Nan to Cangzhou Xi (1 hour), then we pick up you.
14.Q: How can we be assured that you will deliver us quality machine with spare parts?
A: Welcome visit our factory at any time, check all our raw material、worker quality、factory feeling, etc.
15. Q: Can you provide some spare parts?
A: Yes, of course. We will load some quick-wear parts together with the machine.
16. Q: Does one machine can only produce one style panel profile?
A: Not exactly, we have the double or three-layer machine, one machine can produce 2 to 3 profiles.
17. Q: What information you need to prepare before quoting me?
A: best send us your profile and raw material detail, or we can custom-made according to your demands.
18. Q: I am new in this field, do not know about the machine and do not know how to operate it?
A: The machine has been installed and tested well before shipping. It is easy to operate.
Normally speaking, our customer follows the instruction book and can operate the machine well.
If you need it, we can also send the technician to your factory to fix the machine and train your workers.
