1. Q: Can I get some samples?
A: Yes,sample order is available for quality check and market test.
2. Q: What’s the delivery time?
A: It usually takes about 25-40 working days for production based on specifications for your order and quantity.
3. Q: What's your payment terms?
A: We usually accept T/T or L/C at sight,Paypal, Western union all support
4. Q: What's your warranty terms?
A: We offer different warranty time for different components,please contact us for details.
5. Q: Do you have the products in stock?
A: No,all E-bikes will be newly produced according to your order including samples.
6. Q: Can I mix different models in one container?
A: Yes, different models can be mixed up in one full container.
7. Q: How does your factory do regarding the quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and
shipping.
8. Q: Will you deliver the right products as I ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and loyalty. Our company has been audited
and approved by SGS and TUV, assessment report will could be sent to you by email.Also, we are
alibaba’s Gold supplier since 2013,and we are also We are a member of trade assurance service.