Q1:Do you accept small orders and produce products with our design?
A1: Yes, small orders are welcome, and we do ODM and OEM production.
Q2: What is your payment term?
A2: Payment of T/T, West Union, L/C, PayPal are acceptable. And we proposal for paying via Alibaba Trade Assurance Order.
Q3: Shall we have installation videos or photos?
A3: We would like to send you videos and user’s manual as well. We also welcome you consult us online and mostly our response time
is less than 10 minutes.
Q4: What’s the lead time?
A4: It depends on order quantity generally for small orders it takes about 5-7 working days via air shipping.
Q5: What kind of shipment you can provide?
A5: As we cooperate with more than 30 forwarders, we can ship cargoes in any INCOTERM you choose including Door to Door companies
to all over the world.
Q6: What is your return policy?
A6: Within 30 days after your receipt, if there any problems with the goods, and provide us with pictures or videos. We will give you a replenishment or refund policy after evaluation.