Q1. Can I customize the size or color of this product ?
Yes, the size, color, logo, even the design can be customized. If you need, please feel free to contact us.
Q2. Can I get the sample?
Yes, we accept sample orders, welcome to have a test order.
Q3. Are you a manufacturer or a trading company of this product ?
We have our own factories in China, manufacturing our own raw materials, which means we can deliver the product much faster.
Q4. How to order and how to pay?
Tell us Model name, quantity, color and other special requirements if any. Proforma Invoice will be made and sent for your approval. Production will be arranged upon receipt of your approval and payment or deposit. Goods will be delivered as stated on the proforma invoice.
Western Union/T/T all acceptable;
Q5. How to ship?
Express like DHL,FEDEX,UPS,TNT and so on (door to door); By air; Pls choose your favorite shipping method according your detail requirement; The shipping cost depends different weight; We will choose the cheapest and safest way according your detail quantities; Normally, it will take around 3--7 days from China to destination country. Please noted that some remote places may take more around 1-3 days.
Q6. Can I use my logo on the product or package?
Yes, custom logo is available both for product and package.
we have various kinds of smoking pipes, water pipes, bubblers, and accessories, welcome to contact me, I am glad to send you a product catatalog, thanks.