thassos white & black marble basket weave mosaic
1. Q: Are you a factory or trading company?
A: We have our own mosaic factory: HSA MOSAIC ART FACTORY in SHIJIAZHUANG, HEBEI province in the north of China. We also source from other factories to guarantee our competitive prices and products variety.
2. Q: Who have you been working with?
A: We are the supplier for AKDO, SILKAR GROUP, PORCELANOSA GROUP and so on for many years.
3. Q: How do I know your quality?
A: High solution detailed photos and free sample for you to check the quality in person. We also welcome you to come to our factory to check the quality.
4. Q: I’m a home owner and I need small quantity, is this ok?
A: It is ok.
5. Q: Can I get a door to door service? Or Can I get the mosaics delivered to my door?
A: Yes, we offer door to door service to make your work easy.
6. Q: Can I get a sample first? How does it charge?
A: Yes, free sample is available with freight collect or prepaid.
7. Q: How about the delivery date?
A: If the quantity is small, the delivery date will be about 10-15days. If the quantity is big, the delivery date will be around 25-30days.
8. Q: what if the mosaics broken during transportation?
A: All of our products are insurance. Our after-sale service team will sort the reasons and will be sure you will be properly compensated!
9. Q: Can you make products from our design?
A: YES. We could make the products from your own design.
10. Q: How do I make payment?
A: We receive paypal, western union and directly bank transfer to our company account. If these are all unavailable, we will issue you a paypal invoice and you simply pay by credit card.
1. To do our best to meet and exceed customer’s expectation:
Strictly quality control, on-time delivery and prompt responsiveness to customers’ requirements.
2. Follow up and feed back tightly during production process
3. Provide real pictures of the ordered products.
4. Provide free samples for trial sale.
5. Customized designs, colors, sizes and logos are welcome
6. Price term and payment are negotiable.
- Step 1Find your interested products by search keywords
- Step 2Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
- Step 3After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
- Step 4Set up meeting with the Chinese supplier without language barrier