spare part head fixer dx8/dx9/dx5/tp800 eco-solvent printer and uv flatbed printer with single head or parallel double heads

 1.We provide 0 months  warranty and online support for all of our machines.

Anhui Big Color Digital Technology Development Co.,Ltd is a special large format  printer manufacturer,as well as various relative boards system. Big Color is specialized in Epson heads precisely. Our printers including eco-solvent printer for 4/6/8 colors. UV printer,textile printer and solvent printer. we have developed into the most famous large format printer manufacturer and supplier in domestic and overseas market now.

Our company's core value: “Honesty, Quality and Innovation”,  We have strong R&D team and senior management team.Creating strong cultural atmosphere.We pay much attention to train and promote for our staff. It’s our purpose to improve staff’s ability and help staff’s progress.

 Big Color has obtained excellent achievements associating with every cooperative partner. Our best wish is to satisfy all new and old customers.Big Color sincerely hopes to establish reliable and mutual benefit long-lasting relations with domestic and overseas friends for creating a better future.

1. Do you offer free printing samples?
Yes, we can print some samples according to customer's requirements.

2. What’s your delivery time?
We will arrange the delivery within 7~12 working days after received the deposit or full amount .

3. What’s your payment method?
Payment method is T/T , Western Union, paypal.

4. If I have some technical problem, how can you help us to solve it?
Detailed description, photos or video will help our technician analyze the problem and give solution accordingly,will send an overseas engineer service to you.

5. Once there is something need to replace, what can I do?

We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back the broken ones. We suggest that users order spare parts package for long time maintenance and fast replacement.

6. Can we send our technician to your factory for training?
Yes, you are warmly welcome to visit us for free training.

7. We want to become exclusive distributor of your machines?
We look forward to your close cooperation. After you order first machine and be capable of offering after service, then we can start to negotiate about distribution relationship. Thank you.

8. How about Warranty?
13 months warranty for our machines. During warranty period, we will send free parts for replacement (circuit boards) while broken parts should be sent back.

9.   Can I customize the appearance color of the machine?

Yes, we can. we can support lots of special design model according to your request

10.   How can assemble and install the machine myself?

Our packaging contains a complete set of installation tutorials, text and video manuals to help you master the machine.