Q1: I have never used this kind of pressure washer before, how can I confirm how much pressure and flow I need? A1: Our sales staff are all technically trained. You can tell us what you use for cleaning, and we will help you recommend a suitable model according to the purpose of your cleaning. Or if convenient, you can bring samples to our factory for on-site testing, or send samples to be cleaned to the company for free testing. Take pictures and videos to show you the cleaning effect and efficiency.
Q2: Is your high-pressure cleaner powered by electricity? A2: All our types of high-pressure cleaners are driven by electric motors, gasoline engines or diesel engines. The electric motors are 380V 50HZ industrial power. You can first confirm whether your power supply is convenient.
Q3: Is the machine in stock? A3: Generally, small high-pressure cleaners below 500bar are generally available in stock, if not, the delivery time is about 5-7 days. The delivery time for large equipment motor drives is 10-15days, and diesel engine drive equipment is 15-20 days. Because there are many machine parameters, most of them need to be customized, but there will be equipment for on-site test machine. Other parts are in stock, because there are more shipments, you need to call for confirmation in real time. Whether the specific model is in stock, please contact us to confirm.
Q4: If I buy the machine and the worker don't know how to use it, what should I do? A4: High-pressure cleaners are very easy to operate, with specific operating procedures and precautions, and instructions for daily maintenance. If necessary, we will use online video guidance. You can rest assured about this problem.
Q5: How to guarantee the machine if it is broken? A5: All of our high-pressure cleaners are guaranteed for one year. Within one year, except for vulnerable parts, we will have dedicated after-sales personnel to communicate and solve any problems.