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Q1. Can I have a sample order for blue ocean commercial kitchen equipment?

A1: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A2:Sample needs 3-60 days, mass production time needs 1-3 weeks for order quantity more than 1 container.

Q3. Do you have any MOQ limit for blue ocean commercial kitchen equipment order?

A3: Low MOQ, 1pc for sample checking is available

Q4. How do you ship blue ocean commercial kitchen equipment and how long does it take to arrive?

A4: We usually ship by sea. It usually takes 30 days to arrive. Airline and Express such as : DHL, UPS, FedEx or TNT also optional.

Q5. How to proceed an order for blue ocean commercial kitchen equipment?

A5: Firstly let us know your requirements or application.

Secondly quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6. Is it OK to print my logo on blue ocean commercial equipment kitchen  refrigeration?

A6: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the blue ocean commercial kitchen equipment?

A7: Yes, we offer 1-3 years warranty to our products.

Q8: How to deal with the faulty?

A8: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly, during the guarantee period, we will send new part with new order. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.