Are you a factory or trading company?
We are a factory with export license.
Can you do OEM & ODM?
Yes, we can do OEM & ODM products. It's no problem.
How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 workdays. You can use your own express account or prepay us if you do not have an account.
How long does the whole procedure being worked out?
After you place a order,the production handling time is about 45-60 days. We need 15 days to prepare all the stuff then 30 days for manufacturing.
What about the transportation and delivery date?
Normally we use shipment to transprot the goods.It is about 25-40 days.It also denpends on which coutry and port you are.It could be shorter if you need to send the goods like Asian.If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.
What if I have a smaller MOQ than normal?
Let us know and we will try to accommodate the quantity which you are comfortable with. As a long-term OEM/ODM partner, we understand that businesses need to start off with the least possible risk.
How can I get a sample to check your quality?
After the price is confirmed, you can request samples to check our quality. If you only need a blank sample to check the quality, we will provide you with samples for free, as long as you can afford the express shipping.
How does your factory do regarding quality control?
"Quality is priority! We always attach great importance to quality controlling from the very beginning to the very end: All raw material we used are environmental-friendly; Skilful workers care every details in handling the producing and packing processes; Quality Control Department specially responsible for quality checking in each process.
How can I make sure that this product works?
We do provide free samples for testing with the shipping cost covered by you. All you need is to send us an inquiry on Alibaba.
Is my order and payment guaranteed in anyway?
Definitely. We utilize Alibaba trade assurance which guarantees both parties to ensure that all our customers have peace of mind in every order placed. Your satisfaction is our priority.