photographic studio shooting service and photo editor that has a background in amazon studio photo shoot

                                                                                          FAQ

PRICING

(1) Do you charge per image or per product?

If you just take pictures we charge per picture. If it's Amazon that shoots and edits the infographic, then we charge per product.

(2)How do I pay?

Before starting your project we will send you a quote with a payment link which you can use to accept the quote and pay. We accept all major credit cards as well as Paypal.

SHIPPING

(1) How can I ship my products to you?

Carefully pack the products you want us to photograph for you. Then send us the logistics tracking number so we can keep an eye on it for you.

(2) About a very large product. Can you shoot it?

If you are sending a very large or heavy product, please contact us before shipping. We can accommodate large products, and regarding products that are inconvenient to ship, we can come to the site and photograph them, but of course this requires you to bear the travel costs.

PROCESS

(1) How can I tell you the pictures or ideas I need?

There Are 2 Ways to Provide Match Images:

A.Show Us With A Cell Phone Photo

Set the product on your desk and take a cell phone photo (it doesn’t have to be nice). When we get your products we’ll match your camera angles or group arrangement, but we’ll light it & retouch it to make it look awesome.

B.Match Existing Images

Find existing images online and we’ll match them. Reference the url that they're on or take a screen shot and we'll match those angles.

(2)How long do photography projects take?

Most projects are delivered in 5-7 workdays, from when we receive your products and payment. If your project involves a large number of photos this may add to the production time.During particularly busy periods lead times may increase slightly so please feel free to contact us and we’ll be glad to confirm expected production times.

(3)What if I would like an image to be re-shoot?

Our Totally Reasonable Reshoot Policy

[Reasonable modification, please negotiate and handle]

1. After we provided the [First Draft Design], we found that some angles and display content are not what you want. (Can be retaken, no more than 2 revisions)

2. We chose the scene graph for synthesis without your consent, and did not provide you with pictures for selection.

3. Picture text (color, font, font size, kerning) adjustment

*Minor photoshop adjustments are always free.

[No modifications or paid modifications are allowed]

1. Changing the copywriting results in adding and changing the screen

2. Change the scene graph and shoot again

3. Re-send the product and re-shoot

4. Repeatedly overthrow the previous amendments

DELIVERY

(1)In what format are my photos delivered?

Before your confirming of photos that you need, we will send you photos with watermark or lower resolution. Once you confirm with all photos that you need, standard product photos are delivered as a high resolution, 300 DPI jpeg using maximum quality settings measuring 3000×3000 pixels in size.

(2)How do you deliver my finished photos?

Delivery of completed photos occurs via our private image hosting server. Upon completion of your project, you will be provided a unique link and password. Log-in to our image server to view and instantly download your high resolution images. Or we send to your email or through other ways that you prefer.

(3)What kind of license comes with the images?

Upon final delivery, the photographs become licensed to you for use on a royalty-free basis. This means you are free to use the photographs in any of your publications as many times as you like, with as wide a distribution as you like, without ever having to pay us royalties for their use. We allow the use of these photos in all forms of publication including print advertising, packaging, web, television, etc. We do retain the copyrights for delivered photos and the photographs may not be re-sold to any third party without prior written permission.