Q1. Can I have a sample order?
A: Yes, we welcome sample order for test and checking quality. Less samples order are also welcome.
Q2. What about the lead time?
A:Sample needs 3-5 days, Mass production needs 25 days for more than 5000pcs quantiry.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc sample for checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT for samples. It usually takes 3-5 days to arrive. Formal order will be shipped by
sea-transportation, Of course It's according to the requirement of friendly honorable customer.
Q5. How to procceed an order?
A: Firstly please let us know your actual product requirements.
Secondly we quot the lowest price to you for long terms business cooperation.
Thirdly please you confirms the right product and place the deposit for order.
Fourthly We arrange the production and then deliver the product ASAP.
Q6. Is it OK to print my logo?
A: Yes. Of course.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty for our products.
Q8: How to deal with the faulty?
A: Firstly, We are professional English and never get faulty in the process of business operating, Also our products are produced
in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, We will repair them and resend them to you or maybe we can negotiate the solution according
to actual situation.Thanks so!