Q1. What are your terms of payment?
A: T/T, credit card and PAYPAL (sample).
Q2. What's your package deal?
We pack the goods in Brown five-ply cartons. If a heavy product comes with an inner box,.
Q3. What are your terms of delivery?
A: FOB, exw, CIF, DDP.
Q4. What is your mode of transport?
1. The order is less than 50kg, we will send it by international air express such as DHL, ups, Fedex and TNT. It's a door-to-door delivery. Orders in excess of 100 kilos. We will ship by sea, train, or air to the nearest port, your address. It's cost-effective. Queen Five.
Q5:What's your delivery time?
For samples, we will send them out within 1 ~ 2 working days. For orders with a large inventory, it takes 2-3 days to ship after receipt of payment. Bulk Order, no stock, at least 30 days of production. The exact time of delivery depends on the goods and the quantity of your order.
Q6.Do you provide Oem Service?
A: Yes, moq is 100. We print your logo on the product and pack it ourselves.
Q7. Can you make according to the sample?
Yes, we can make them according to your samples or technical drawings. We can make molds and fixtures.
Q8. What is your sample policy?
Samples are available, we will charge for samples and freight. The sample fee will be returned when the next bulk order exceeds 500 pieces. Such as customized samples, mold charge one-time charge. Q9. How do you deal with the flaws?
First of all, our failure rate is less than 0.001% . We have a professional quality control department, they will ensure 100% of the unqualified products before delivery. But if you receive any failed products, please take a photo or video, after our engineers confirmed, the new products will be the next Business Day to compensate you