orange shape ball pen plastic ball pen with metal clip premec torsion ball pen

1.Q: where is your factory? A: We are in Tonglu County, Hangzhou City, Zhejiang Province. Only two hours by car from Shanghai or NingBO 2.Q: Is your product environmentally friendly? A: Yes! Our products are made of totally new PP material and imported ink. If your target market is EU, we can offer EN71 and PHTHALATS test reports. If your target market is US, we can offer ASTMD-4236 and PHTHALATES reports. 3.Q: Sample Time and Charge? A: we offer samples, if no logo, sample time 2 day. sample charge is free. if with your logo and printing, sample time 3 days, sample charge from USD15-USD50, depend on logo detaills. sample charge can be refundable after order confirmed.shipping time 3-6workdays. 4.Q:How about the lead time and delivery time? For normal items delivery time is 5-10days.delivery time 3-6workdays by DHL 5.Q:. What kind of payment do you accept? A: We accept T/T, L/C for big amount, and for small amount, you can pay trade assurance  ,western union and etc., 6.Q: Can we print or laser our LOGO on your products? A: Sure, warmly welcome! Please send us logo files with "AI, CDR, HD picture(PDF, JPG)" format. 7.Q:Do I need to pay customs? As customs regulations vary from country to country, Generally, your declared amount exceeds a certain amount and you will be charged tariffs.you can contact our sales representative for details. 8.Q: If you are not satisfied with our products, what should we do? A: If it's samples,we'd like to remake samples for you. If it's mass production,we'd like to replace the defect products.