Q:Who pays the sample fee?
A: We do not offer free samples. When your order quantity is more than or equal to the MOQ at least 5000/pcs, we would return
thesample fees. Otherwise, we do not return the sample charges.
Q: How about the sample arrangement?
A: From the date of sample fee received, we would arrange sample within 3-5 working days. If you have requirements like
printingand other special process, sample delivery time maybe extended appropriately.If big order is in emergency, you can order
first and confirm the model before mass production. From the date of production deposit, we could arrange the sample within 3-5
working days. If you have requirements like printing and other special process,
sample delivery time maybe extended appropriately.
Q: What kind of price you quote?
A: Our quotation is FOB Sialkot port price. If customers have their own forwarder, they can come to our company to take deliveryor
we can transport to the designated place. If customers have no forwarder, our forwarder would take but the freight should bepaid
by our customer attached on the final payment.
Q: Are you the manufacturer or trader?
A: We are the manufacturer with direct import and export licenses.
Q: Could you product the products that we design?
A: Yes, we can. You are always welcome to send us your design/sketch/picture/ or samples. We provide high quality OEM &
ODMservice.
Q: Regarding quality, do you have any security or certifications?
A: Regarding the system, we have ISO9001/SA8000, CE, EN, SEDEX, BSCI, NFPA etc.
Regarding the material, we require the suppliers to provide third party inspection report, or we would send it for inspection to
the third party ourselves.
Q: What kind of payment do you accept?
A: For sample fee, we take West Union and for order we take T/T, WIRE & BANK TRANSFERS, L/C, ON B/L, CAD etc.
Q: What is the average lead for the order?
A: Generally, it is 15 to 30 days. It depends on the order quantity and the schedule of our factory