new electro wind scooter 1500w fat tire electric chopper bike frame bicycle race

Q1. What is your terms of packing?
A: We pack our cargo very carefully, we are using pearl cotton, iron frame and carton box to pack the vehicle. we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?
A: We accept Credit Card, T/T ,LC,Western Union, D/A, D/P

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU. Delivery by ocean, railway, express delivery.

Q4. How about your delivery time?
A: We are going to ship your items 7 days after we receive your payment. Delivery in 10-15 days

Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q8: How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q9: What is the mileage for each charge?
A: Each battery type ride different distance. 12Ah: 35-40km,20Ah: 60-70km, 2 pieces 20Ah: 120-140km.

Q10: What is the services include for your European Warehouse?
A: Our European Warehouse shipping include Door to Door service, and local VAT tax included, delivery days in 10-15 days, truck with number to follow,EEC/COC,CE with VIN Number register in Europe.

Q11: What is the vehicle warranty?
A: 12 months for motor, 12 months for charger and motor controller.
Do not belong to the range of guaranteeing:
1.Improperly use, overload or electric part enters water causes the motor or speed.
2.Because of colliding or accident causes frames or electric apparatuses damaged
3.use the charger incorrectly that causes the charger burn
4.the easy worn parts of the tricycle such as journey switch, electric apparatus switch,lights, horn, accelerator, tire, steel wire, bearing, chain and transmission parts.
5.Exceed the regulation and guarantee time limit.

Q12: What is the matters needing attention for first time use?
A: Brand new vehicle need charge the battery for 12 hours before use.

Q13: What can I get spare parts?
A: Our European Warehouses are able to do the after sell services for you. Spare parts for battery ,motor ,controller from this area possible for Europe market agent in Prague , Romania ,Russia.