multifucion fully Automatic products flow package machine film packing machine

A) Installation service
Due to the pandemic and the travel restriction of a different country, the filed installation service is not avail-able now, but we will provide video and online install support.

B) The warranty time
A: A one-year warranty will be provided.

C) After-service within warranty
For after-sales service, we will be provided: Video installation support, commissioning and training, free spare parts, and online support, video technical support

D) Q: After-service the one-year warranty
A: After the warranty expired, we will still provide video and online technical support to assist customers, but the spare parts will . We can also provide field service for you, but the salary need to pay for our technicians for each person.

E) The parts have broken within warranty
Expect for consumables like ultrasound, blades, and scissors. We would provide the free spare parts within the warranty. 

F) Machine operation problem
If you have any problems during the operation, you can contact our customer service at any time. Our engineers will provide the solution and online support according to your description.

G) Logistic service
Logistic service is available in railway, sea cargo and air freight, to deliver the product to your destination in time and security. We have cooperated with many reliable third-party logistic service companies. We can provide customized logistic service, according to your equipment.

H) Machine larbour require
1. For the auto mask machine, general needs at least one worker for one set of machine. The worker's job is to refill in the raw materials, monitor the machine operate situation and pick up the final product.
2. For the semi-auto mask machine, general needs one to two workers for one set of machine.The worker's job is to refill in the raw materials, check the machine operate situation and pick up the final products.
3. For the manual mask machine, general needs one worker for one machine and the worker number will based on the machine you have. The worker's job is to refill in the raw materials, operate the machine situation and pick up the final product.