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Q What's borosilicate glass?

A Benuo's teawares are made of food grade 3.3 high borosilicate glass, which can     withstand -20~ 150 centi -degree, it's microwave( insulated double wall glass                           exclusived), stovetop and dishwasher safe.

Q Can you do customized designings?

A Yes, we're professional at this! The desigins can be personally customized, usually     sampling time 4~6 days, sampling cost is refundable.  We will send you PP samples/               photo for your approval.

Q Can I mix my order with different designs ? What's about the MOQ?

A Sure, just tell us your requirements and order details, we will confirm accordingly. We're   generous on mini order quantity, welcome your inquiry and discuss detailly.

Q Do you do drop-shipping service? When do you ship my order?

A Yes, we have many drop-shipping e-commerce retailers all over the world. We can ship   your cargo to different Amazon warehouses directly by sea, air or express. Normally                 within 15~ 25 days.

Q Is the tea ware's package safe enough for such long trip transportation?

A Benuo has abundant experiences on fragile tea wares exporting for several years. We   adopt safe and independent packing. All the cargo must be safely handed over to our               valued customers.

Q Can your products pass the USA/ EU food grade testing?

A Yes, all of our products are produced in certificated professional factories, lead-free, low   cadmium, etc. We can apply any testing for our customers with their requirements, Or               send samples to them for applying testing by themselves.