Q1: Are you a manufacturer or trading company?
A1: We have our own factory to produce this product.
Q2: What about the shipping methods?
A2: By express/By air/By sea.
Q3: What about the payment methods?
A3: We accept T/T, L/C for big amount, and for small amount, you can pay us by Paypal, Western Union, Moneygram, Escrow and etc.
Q4: Can I Engrave our logo?
A5: Yes, of course, we can do as your own design.
Q5: Can I order some samples for our testing?
A6: Sure, We offer Samples according to our valued customer's request.
The Sample take 6~10 days for production and 5~7 days for deliver through DHL or FedEx express courier. Samples are not free
Q6: What's your MOQ( Minimum Order Quantity ) of each first aid kits?
A7: NO MOQ but price is different for different quantity.
Q7. What is your terms of payment?
A:T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance
Q8:Do you ship worldwide?
We ship worldwide but the rates for each country and zone are different. The quickest way to find out your shipping you will be send your address or items quantity details we will replay you.
Q9:Is there any cost of shipping?
Yes, there are extra shipping charges applied on it.
Q10:What is the material used in manufacturing?
All the items are constructed from high surgical grade stainless steel to make them durable and long lasting.
Q11:Our Guarantee?
Our Customer's satisfaction is our highest priority to maintain Positive Feedback rating, So please do not hesitate to contact us if you have any question.
Q12:Order Delivery Time?
Delivery time depends upon volume of the order.
Q13:Can I get a better price if I order more?
Absolutely yes, the more you order, the better discount you have. If you want to get a quote breakdown of a large quantity of items, please contact us.
Q14:Where can I find your catalog?
If you want our complete catalog, simply send us an email with the subject “catalog” on the email address: info@sdbinstruments.com and we’ll send you a link to download our catalog.