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1.How soon can I get a sample?

For samples with stock, delivery time is in 3 days, for custom items, delivery time is 5-10days. Usually shipping by express is about 5-9 days.

2.How can I upload my video into the video brochure or video gift boxes?

You can upload your video by usb cord. Every video brochure/video gift box/lcd video module will be provided a 30cm usb cable. You can also let us to upload the video during production.

3.Can I upload pictures and more videos?

Yes, you can tell us beforehand for picture programming and you can upload one or several videos

4.What memory can you offer?

We can offer 128mb, 256mb, 512mb, 1gb, 2GB, 4GB, 8GB or 16GB for your requirement. Different memory different cost. Once the memory flash chip-panel is confirmed, it can't be upgraded to another memory.

5.Can I have blank video brochure or lcd video module?

Yes, you can have the blank white or blank video brochure, lcd video module components, lcd video module in eva or video module in white card.

6.Can you make custom paper gift boxes without lcd screen?

Yes, we can produce custom paper gift boxes with or without screen at low MOQ. Usually MOQ 500pcs for beginning is the best competitive prices, because the printing cost is much higher for small quantity on average. Anyway, we accept MOQ 50 for custom paper gift boxes.

7.How can I pay?What is the payment term?

You can pay via Alibaba Paypal or T/T to our USD bank account. Payment by Alibaba is preferred. It is both safe and convenient for both sides.

8.How can I track my order?

We completely understand your concerns about doing business with Chinese suppliers, especially for new overseas buyers, we are always honest, reliable, do 100% effect what we have promised to you, and keep you updated advanced with cases. After your order is confirmed, we will keep you updated with production processing and send you pictures and video for you to confirm before packaging. You will also receive tracking No. By express or BL.