Q1: Can you customize sup board according to customer’s design?
A: Yes, we can make board according to customer requirements, like size, color, shape and graphic exactly.
Q2: Is sample available?
A: Yes, sample can be sent for checking before bulk production.
The production time for sample is about 15 days, and we will ship samples by express (FedEx, TNT, DHL etc.)
Q3: How long is your production time for regular order?
A: Usually 15-30 days depends on order quantity, but might be longer if there is holiday or the quantity is too large.
Q4: How long does an flat surfboards take to inflate?
A: With a hand pump,it will take about 2-3minutes. With a good electric pump it can take 30 seconds to 1 minute.the barometric needle points to 15PSI.
Q5: Is there any warranty?
We provide 1 year warranty. During the warranty period, we shall, at our discretion, repair or replace any defective parts with a reasonable period of time and free of charge.
Q6:Are your factory or trading company?
A:we are factory
Q7:Minimum order quantity?
A:1 pieces, but if you want more complicated design, the moq we need to negotiated