Q1. How is your quality?
A1. We have a very seriously control system(ERP system), to ensure that the quality of our products delivery to customer are in good quality.
Q2.What is the Warranty for Diamond Grinding Wheel
A2. For one year from shipment, If any problem with our goods, we will make a prompt response.
Q3. Can you offer the technical supports?
A3. Yes, we have an experienced team, offering our customers additional benefits with specific advice, by our product management staff, engineers and technicians.
Q4. How can we be your agent in our country?
A4. Please inform us of your detailed company, we will discuss and propose a helpful suggestion for you, and find the best solution for you.
Q5. Do you offer free samples of Diamond Grinding Wheel?
A6. Normally we do not offer free samples, but we could properly adjust according to detailed requirement.
Q6. Is there cheap shipping cost to import to our country?
A6. For small order, express will be the best, And for bulk order, sea ship way is best but take longer time. For urgent orders, we suggest via air to the airport or by Express send to your door.
Q7. Which express company do you cooperate? How many days we can receive?
A7. We are an official partner of TNT, it will take only 3-5 days after we sent.
Q8. When you can reply to me when I send you an Inquiry?
A8. We promise to reply within 24 hours( including holidays) on receipt of your inquiry.