Question:1.
What is the MOQ for OEM/ODM orders?
Answer:
The MOQ of OEM and ODM orders are 300pcs.
Question:2.
How does your quality control?
Answer:
We have a professional QC team, we will control the quality of the goods during all the mass production, and we can do an
inspection service for you.
Question:3.
Can you do a design for us?
Answer:
Yes, we have a professional designer team to help our customers do design work.
Question:4.
If we don’t have any shipping forwarder, could you do this for us?
Answer:
We have a very good relationship forwarder company, we can suggest to you, and you will get the best shipping price, and have
excellent service.
Question:5.
How long is the lead time?
Answer:
For OEM and ODM orders, the lead time will be 45 ~60 days after checking the sample and paying the deposit.
For all JNICE wholesale orders, all products in-stock will be shipped out once the payment is confirmed.
Question:6.
If we want to develop some new item, but maybe we just have some idea, how can you do?
Answer:
We can make a new mold base on your idea, generally, if your quantity is more enough, we can refund the mold cost to you.
Question:7.
How much does the shipping cost?
Answer:
The shipping cost is calculated based on the destination country and the weight of the package.
Question:8.
Can I plan a visit to your office?
Answer:
Our office is located in Taipei City. If you are planning to stop by, please contact us.
Question:9.
Can I get a refund for the sample after I place a formal order?
Answer:
We will refund the sample fee after we received the payment for the formal order.
Question:10.
What's your product range of Sports flooring?
Answer:
- Indoor PVC Sports Flooring
- Outdoor PP Interlocking Sports tile
- Rubber Roll
- Rubber Tiles
- PVC skirting, edge, welding rod, and all installation accessories
Question:11.
What information provided before we send the best offer?
Answer:
- Quantity you need
- Thickness and type
- Where to install the flooring
- Packaging requirements
- Destination port
- Time expectation for the delivery
Question:12.
Are sample is available?
Answer:
Of course, As flooring suppliers, we are willing to supply some samples to our customers for testing. Just tell us the
specifications that you need.
Question:13.
How can I get a sample?
Answer:
We charge USD50 for standard sample confirmation. And the sample fee will be deducted with the first order payment.
Question:14.
What discount we can get if we have a big qty?
Answer:
Yes, you will get a big discount if you have order full container, pls call us to get a big discount when you have a big quantity order with us, small order also acceptable.