1. Q: Can we have our logo on your products or the package?
A:Yes , Customization is available . We can accept AI ,PDF logo files etc .
2. Q: How to place an order?
A: Send an inquiry at the bottom of this webpage, then you will get contact with our salesman, talk about your order details. For ready to ship products, just click Star order!
3. Q: Can you arrange the transportation for us?
A: Yes. We can provide door to door service(directly to Amazon warehouse is ok). air shipping is fast but more expensive, sea shipping is slower but much cheaper. You can choose the one you like.
4. Q: Are you a factory or trading company?
A: Yes ,We are professional manufacturer .Many salesman of trading company tell customers that they are factory. It is confusing for customers. The best solution we suggest is, to pay a visit or have a live vedio talk!
5. Q: What's the warranty of your products?
A: Usually one year, depending on the different product.
6. Q : How can we make sure that the money is safe and the quality is good?
A: Firstly, quality is our culture! Our factory gained ISO9001 and BSCI certificate, with Disney audit . We have been doing
international business since 2009. We were honest, we are honest and we will be. Secondly, Alibaba provides a new service, Trade assurance. When you use trade assurance for payment, if you find the quality is not good, you can open a dispute on alibaba. That means, if bad quality, money back guarantee!