Q1:What are reed diffusers and how do they work ?
A:Reed diffusers are the hottest trend right now in home fragrancing ! Rattan reeds are inserted into a glass bottle or glass jar of scented diffuser oil.
Q2:Are your reeds bamboo or rattan ?
A:Our reeds are premium quality RATTAN reeds. There is a lot of misinformation on the web about reeds. Reeds are not bamboo. Perhaps people confuse rattan reeds with bamboo as rattan reeds look somewhat similar to bamboo skewers. However, bamboo reeds or chutes would not work as they do not contain the channels for the oils to wick (travel) up. Bamboo contains "nodes" which block liquid from wicking (traveling) up and scenting the air.
Q3:Can I reuse my reeds ?
A:No. Once reeds have been used for a certain scent, you cannot use them for another scent. The scent that is already absorbed into your reeds will mix with the new scent and could produce undesirable scent combinations.
Q4:How long do reed diffusers last ?
A:That is a difficult question. There are many factors that contribute to how long the oils last. Fans, humidity, air conditioning, heating, closed doors, open doors, dehumidifiers, etc. However, as a general rule of thumb, our 4 oz. diffuser oils will last for approximately 3-4 months and our 8 oz. diffuser oils will last for approximately 6-8 months.
Q5:Can I dilute the oil with water ?
A:No. Oil and water do not mix. You'll end up with warped reeds and uneven wicking. Our reed diffuser oils are specially blended for easy wicking. There is no need to mix them or dilute them with anything.
Q6:How often should I flip my reeds ?
A:Whenever you notice the scent fading a bit or want an extra burst of fragrance. In our home, we flip the reeds about once per week. For a photo of how to flip your reeds, please .
Q7:How often should I replace the reeds ?
A:Replace the reeds after they permanently stop diffusing. Over time, reeds can become clogged with dust. Before replacing, flip them. This usually starts the scenting process all over again. If this doesn't work, your reeds are probably clogged with dust or overly saturated and in need of replacement.
Q8:Does your base contain alcohol or DPG ?
A:No ! We are quite proud of our base too ! Yes, allow us to toot our own horn here for a minute ! The MAJORITY of those selling reed diffusers use a base that is made up primarily of alcohol, Dipropylene Glycol (DPG) or a combination of both. Alcohol is highly flammable ! It also evaporates into the air very quickly and you go through your oils a lot faster that way. That's a sneaky little way to get you to have to more frequently buy more oils from them.