Q: Are you a trading company or a manufacturer?
A: Yes, we are factory, all machines are made by ourselves, we can provide customized service according to your requirements.
Q: How long is your delivery time?
A: If it is in stock, it is usually 5-10 days. Alternatively, if there is no inventory, it is 15-20 days, depending on the quantity.
Q: How is your warranty period?
A: Our warranty period is 1 year. If the machine is damaged (excluding artificial products), all machine parts can be replaced free of charge within 1 year.
Q: What is your payment terms?
1: payment <= 1000USD, 100% in advance. 2. Payment> = 1000USD, please pay 30% deposit when placing an order, please pay 70% balance before shipment
Q: Is there any installation instructions after receiving the machine?
A: Yes, we have professional technical team and enthusiastic after-sales service. We will solve any problems you encounter in the process of installation and packaging production in time.
Q: Is there any guarantee that I can order from your company?
A: We are competitive factory of Alibaba. Quality, delivery time and payment are guaranteed by Alibaba trade assurance.
The machine will enjoy a one-year warranty. During the warranty period, if there are any non-human damaged parts. We will replace a new one for you for free. After the machine issues our bill of lading, the warranty begins.