Q1: Are you a manufacturer or a trading company?
A: We are a cosmetics manufacturer with seven years of experience.
Q2: Can I customize my logo and packaging?And what's the MOQ?
A: Yes, we support OEM/ODM. High quality for custom logo and packaging. MOQ is 50pcs.
Q3:Do you support sample service?
A:Yes, we can provide samples for quality test.
Q4:How long dose it cost from the beginning to the end of the order?
A: Normally it needs 7days-10days.Goods in stock: 2-7 working days. (If you need to add your logo on items, it needs 5-10 days to
make you logo.)
Mass production: 25-35 working days
Q5: How can I pay for order?
A:We accept Credit insurance, Paypal
Q6: Can custom products ingredients/colors/packaging?
A: Yes, we have professional engineer and designer to achieve OEM/ODM requests.
Please provide sample or detail requests to us.
Q7: How to contact you?
A: Please input your needs in the text area as below and click "Send Inquiry" button. Or you can click the "Start Order" button in
the right place of this page.
Q8: What are the terms of payments?
R1: We accept PayPal, T/T, Western Union, Alibaba Trade Assurance.
Q9: What kind of shipment ways are available?
R5: By express(DHL, UPS, FedEx, TNT, EMS) to your door. By sea to your nearest port. By air to your nearest airport.
Q10: How long it will take to delivery the goods?
R6: If we have the goods in stock, we will delivery them within 5 working days after we get your payment. If we do not have in
stock, we will delivery them before the deadline which we both parties agreed on.
If customers have their own express account number, transportation fee paid by such accounts are also welcome. We will provide you
a tracking number. After we ship the goods, so that you can track the goods conveniently.
Q11: How to place order?
A: Send Inquiry → Negotiate details of products →receive invoice → Send payment → start producing →Goods Being sent out and offer
tracking information → Goods received
Q12. How i trust the quality of product?
We have a professional quality management team, strict of checks, from incoming materials - ingredients - filling - packaging -
finished product delivery, each link has a test, in the production process to carry out 100% inspection. Q13.Do you test on
animals?
Our products are 100% cruelty-free. We never test products on animals.
Q14. What’s the options for bottle and color shades?
We have 113colors available, and more than 105 kind of the tube with general packaging boxes for you choose from.
Q15. How’s after sale guarantee?
For all the quality problems caused by production, we will provide supplementary payment or refund corresponding payment.
Q16.My package has missing products. What should I do?
Please contact us timely and take all the products pictures together, at the same time we will confirm your order with our
warehouse. We apologize for any inconveniences!
Q17. What are your advantages in a competitive market environment?
We offer small moq, top quality and competitive price. We have a professional R & D team, a professional design team, strict
quality control team and production management. And deliver goods on time.
Shenzhen Sincemile Makeup Co., Ltd. was founded in 2 0 1 5 that is located in Shenzhen City, Guangdong province. The company is a
professional makeup manufacturer with 5 years in cosmetics industry. Specialized in producing lipgloss, lipstick, nail polish, lip
liner, mascara, lip balm and so on. We have own experienced Research and Design team develops trend products. Accept O E M, O D M
customized services. We have been cooperating with some famous brand, such as Disney, Sanrio.Successfully produced and exported to
many countries throughout the world, such as north America, western Europe,Australia and other countries. Our factory is a garden
style industrial zone, covers an area of 2328 square meters. The factory has 1 0 0 thousand level purification workshop and with
brand new S G S test report and cosmetics production license standard. Providing stable and timely supply, credible quality, and
sincere service , we focus on both domestic and overseas markets, strive for excellence, and also enjoy good reputation and
credibility deeply placed in between purchasers and suppliers.We also welcome small orders small business.Our products are subject
to strict quality control from the procurement of raw materials to the sale of finished products. We sincerely welcome friends to
visit our company and cooperate with us to create long-term business. Look forward to receiving your inquiry soon, we will do our
best services for you.