Warranty Policy:
A: Where parts failures within the warranty period and in warranty, the after-sale service must fulfill obligations.
B: Where the warranty service items, please show service card and purchase invoices.
C: Where parts are out of warranty,,the company/agent is still responsible for the repairments,but need to be charged.
Warranty Parts:
1: Battery,motor,charger and controller have one year guarantee,namely replace new parts with old parts for free(Anthropogenic causes not covered under warranty).
2: Frame,fork,handlebar,rear fork,shock absorber, if there is desoldering and rupture within one year,can replace new parts for free.
3: Speedhandle,brake handle,power lock,display,converter,horn,flasher,alarm, failure within three months because of the quality,and still can not be used after reparing,can replace new parts for free.
4: Wheel,rim and brake cover, if breakage occurs within six months, you can replace itfor free.
5: Saddle,rearshelf,protection bar,saddle tube and fender, fracture occurred within three months, to be replaced for free.
Not belong to the scope and content of the warranty:
1: Not in accordance with the instructions of the use, maintenance and adjustments caused failure.
2: Damage caused by self-repair, and modification.
3: Failure caused by user's improper storage or accidents, and do not obey the traffic rules.
4: Warranty does not cover wearing parts; whole plastic parts, rubber parts, tire, pedals, light bulbs and brake shoes.