01 Are you factory or trading company?
Factory, mainly manufacture Forestry & Farm Machinery.
02 What's your company advantages?
A) As the leading manufacturer of forest machines, we have exported to European market for more than ten years, familiar with forest and farm market and can recommend to clients right products.
B) We have various products and can offer all the machines and tools in the forest and farm. You can get all the items you need. Easy and convenient for you.
C) With us your money and your business is safe. Alibaba trade assurance payment for safety.
03 Can we buy one sample?
Yes, one sample order is welcome. However, we need to add sample fee to the price.
04 What's your delivery time?
After receiving your payment, we start to produce your order. It usually takes about 15-45 days depending on the products you order.
05 How do you control your quality?
To guarantee high quality and efficient management, our whole manufacturing processes are under a very serious and strict system, and we have passed ISO9001 quality management system certificate. All of our products are 100% inspected before shipment.
06 What's your product warranty?
The warranty time of the machine is two years. During this period, we will send you the replacement for the broken part(not man made).
To meet the every demand of customer is our goal. We are standing by for any question of customer. We try to make our service fast, efficient and satisfied.
07 What's your company mainly exporting market?
We mainly export to Europe, North America, Australia, UK and Southeast Asia Market. Because of good quality and service.
We have establish good and long business relations with many clients. Welcome clients from all over the world to visit our factory.
08 If I need different measurements or weight, could you offer OEM service?
Sure, we can provide OEM service, also we can make new mould for your product, attaching your name brand.
09 The advantages of Rima?
With our two factories and more than 100 workers, we can offer you the following service:
A. Very competitive advantage products!
B. Small order welcome!
C. Alibaba trade assurance payment for your safety!
D. QC for each product before delivery
E. Nice after sale service.