Q1. Are you factory or trade company ? We are factory ,located in ningbo china .
Q2. What are your terms of payment?
A: We usually only accept two terms of payment. 1) 30% T/T as depsot in advance, balance against the copy B/L. 2) Irrevocable L/C at sight. Q3. What is your terms of delivery? A: We can accept FOB, CNF, CFR, CIF, etc.
Q4: What is the delivery time? A: For a 20GP or 40GP order, it will be delivered in 30~45 days after the payment is received. For small trial order, it will be shipped in 15 days.
Q5. What is your sample policy? A: We are glad to send samples for your inspection. Standard samples can be 不by charge , the clients need to pay the freight.
Q6. Can you produce according to machine samples or drawings? A: Yes, we can make OEM for you and also produce the goods according to your design.
Q7: How to solve the quality problems after sales? A: We have a professional sales-support team to solve the problems after sale. Please take photos and tell us the detailled information of the problem, and we will give you a satisfied solution in 3 days.
Q8. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery. We have QC team comply with TQM,each step is in compliance to the standards.
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