FAQ
1.Q: Could you please provide free samples?
A: Yes, we could, but we do not provide the samples of fresh products.
Buyers pay the freight fee.
We provide each product with our original package.
2.Q: Which products do we need to cook before eating?
A: Snow fungus and dried mushrooms are only edible after cooking. Chip products can be eaten directly.
3.Q: How do you maintain the quality of your products?
A: We strictly control the quality and stability of seed fungi.
Fungi grows under Full Environmental Control Cultivation.
We carefully inspect when collecting. The accept rate is 97%.
4.Q: How do you deliver the products?
A: We usually deliver products, including the fresh products, by sea.
However, we can deliver our product by air when
it is a small order or samples.
Snow fungus needs to be frozen when delivering.
Cost of the rest products are all counted by volumetric weight.
If you have any other problem or special needs,
please do not hesitate to contact us.