1. Q: Do you have the current sample in stock?
A: Usually we don’t have, because different customers have different requests, even the voltage and capacity are the same, other parameters may be different. But we could finish your sample quickly once the order confirmed.
2. Q: What’s the delivery time for mass production?
A: Usually 7-15 days, it depends on the quantity, material, battery cell model, and so on, we suggest checking delivery time case by case.
3. Q: What kind of certificates could you provide for the battery?
A: It’s a custom-making design, no current certificate, but we could apply CE, UN38.3, and other related certificates for you, but the certificates fee needs to be paid by you, if your quantity is big enough, certificates fee could be refunded.
4. Q: Do you offer a charger for the battery?
A: Yes, we do. If you also need a charger, please mention it when sending an inquiry, kindly note that our charger cost is not included in the battery cost.
5. Q: Is it OK to print my logo on the battery product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.