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1. Q:When can i get the price?
A:Usually we quote our best price within 12 hours after get your inquiry.

2. Q:Can you do the design for us?
A:Yes,our creative design team are here to help. From inital idea through to concept artwork and pre-production sample. We offer free artwork visuals as part of our service where you can see exactly your products will look at, our team of experts can also advice the best products for your campaign

3.Q:What kind of files do you accept for printing?
A: AI,PDF,CDR,EPS, etc vector format file.

4.Q:How can i place an order?
A:You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So we can send you the specific offer at the first time. For designing or further discussion, it it better to contact us with trade manager of alibaba, MSN messenger,Skype, or other instant ways, in case of any delays.

5.Q:How can i get a sample to check your quality?
A:After price confirmation, you can require for sample to check our quality. Free for stock sample to check quality, as long as you afford the express freight. For printed samples, Normally will have $30-$100 to cover the cost on film&printing. The sample cost can be refunded back after confirm the order.

6.Q:How long can i expect to get the samples?
A: After you pay the sample charge and send us confirmed artwork, the samples will be ready in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days.

7. Q:What Product will you mainly do and would like to recommend to us?
A:Keeup mainly offer all kinds of promotional item gifts with custom branded logo, our main promotional products are promotional umbrellas;promotional pens; promotional stress ball; promotional bags; promotional keychains; promotional caps.

8.Q: What’s your advantage?
A : • We have experienced consultant team who can offer customized solutions for different customers.
      • We have professional sourcing agent,who will notice the market and amazon hot selling products to ensure promotional gifts we recommended will be popular among your local market.
    • We have our own quality control team, which can ensure each batch of your products will be in good quality and well packed.
    •We have ROSH certificate for our promotional drawstring bags; promotional baseball caps; custom keychains; promotional pens;promotional stress balls.