custom laser engraved wooden buttons

Q1: Will you carry my import tax?
A1:No,we won't.
Q2: What is the “Rush Order” or How can I get my order in Rush?
A2:You can place your order in a rush way via email or SKYPE, you need to inform us before you place the order.Some extra amount will be added for rush production and rush shipping when time is vital to you.
Q3: Why your price on website is not same as real price?
A3:The price on the website is only a rough quotation.Many factors such as quantity,material cost and exchange rate will affect the price,so the real price will be subject to our final confirmation.
Q4: Do you have stock? When can I get it if I pay?
A4: For items sells online ,90% have stock, we can send out within 48 hours. For items not available, we need about 6-12 days to make and it also depends on your order quantity.
Q5: Do you have some special policies for Brand company?
A5:Yes, we have some special support for company who has own brand and also in our VIP customers list.
Q6:How about the sample policy?
A6:We can provide free samples but charge for express or you can offer us your courier account.
Q7: What is your delivery date?
A7: It depends on the quantity order. If you need to creat a new design, we need 10days to make a new products. the second time, the delivery date will be 5-6days. If you need the products urgent, we can arrange your production first.
Q8: we need the products is nickle free/lead free/rust free.
A8: Ok. np. Our products is eco-friendly, we pass theoeko-tex 100 standard. Sure our products is safe and top quality.