compatible 50F0Z00 Imaging Unit MS310 MS410 MS510 MS610 MX310 MX410 MX510 MX610 MS317 MS417 MS517 MS312 Drum Unit
A: 2 years warranty.
Q: What's your company policy on defective goods?
A: Our customer service team will provide immediate response to complaints. If the problem is due to production/design defects, we provide full replacement.
Q: How's your product quality?
A: All our products are subject to a rigorous development and qualification process to ensure they exceed or equate the performance of the originals. Our production partner is ISO9001 certified with a well-organized quality assurance programme in place.
Q: What's your MOQ (minimum order quantity)?
A: It depends sometime. Generally we require a MOQ as 20 pcs for each model. Please have more discussion with us if your combination of models is complicated.
Q:How about getting samples from you?
A: we will send you the samples after we receive the payment for samples. The value of the samples is the same as those on our quotation sheet. The buyer shall afford the shipping cost. Sample cost can be reduced when next order confirmed .