cnc router frame 3 axis aluminium cnc router 6090

Packaging Details 1. Outside package: Standard marine export plywood case. 2. Inner package: Three layers in total; EPE pearl cotton film PEstretchy film. Improved package, much more strong and environmental protection. We can also make package according to your requests. Delivery Detail: Shipped in 20-30 working days after payment. Services 1. service before sales: our salesman will try to know your requirement about our cnc router specificaiton and what kind of work you will do . then we will offer our best solution for your requirement. then it can confirm each customer can get their real needed machine. 2. service during production: we will send photos of machines during making. so customers can know more details about the procession of making their machines. and give theirm suggestions. 3. service before shipping: we will take photo and confirm with customers the specification of their orders to avoid the mistake of wrong making machines. 4. service after shipping: we will check when the machine arrive your sea port and approximate date of arrival. so customers can know when it will arrive and make enough preparation. 5. service after arrival: we will confirm with customers if machine is in good condition. and see if any spare parts missing . 6. service of teaching: there are some manual and video about how to use machine, if some customers have question about it. we will have professional technist to help them to install and teach how to use through skype ,calling, vedio or mail. 7. service of warranty: we offer 1 year warranty for whole machine and half year warranty for spindle. if any parts of our machine is broken. we will replace it for free. 8. service in longterm : we hope every customer can use our machine easliy and have a fun of it. if customers have any problems of machine in 2 or 3 , 5 years , they can contact us . we will always here waiting for you.

We think maybe you are worrying about these Q1. This is the first time to use cnc router machine,is it easy to operate? Yes, it is easy, if you can draw with software, the machine operate is no problem, because we will support: 1.English guide video and instruction book are sent to you free together with the cnc router. 2.Free training course in our factory. Engineers are available to serve overseas but all the expense needs being paid by your side. 3.We have our own after-sales service team,24 hours technical support by calling, video and email. Q2. What’s the guarantee, in case the machine breaks down? The machine has 1 years' guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault. Q3. What’s the trade term? Both FOB and CNF/CFR/CIF is OK. Q4. What’s the payment terms? 1.T/T, means international bank transfer. 30% deposit, we produce the machine for you. 70% before shipping. It is convenient and fast. 2.Alibaba Secure payment. Reliable and safe, Alibaba will charge a little handling fee. Q5. How about the documents after shipment? After shipment, we will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients. Q6. Do you arrange shipment for the machines? Yes, dear esteemed customers, for FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents. Q7. How about package? Water-proof film is covered on machine body with foam protection and solid seaworthy wooden box with fumigation without inspection. Q8. How about delivery? With 3,000Sets annual production, we keep enough stock in factory with fast delivery. Exact date is confirmed by related sales. Q9.How to choose a suitable machine? You can tell us the working piece material, size, and the request of machine function. We can recommend the most suitable machine according to our experience. Other kinds of payment we can consider if acceptable for us. Q10.This model is not suitable for me, do you have more models available? Yes, we can supply many models. such as advertising cnc router, metal cnc router, wood cnc router, stone cnc router and so on. Replacement of some part based on your need. The above are most popular. If it can not meet your requirement, then tell us. We have the ability to make specially according your requirement. Q11. How to choose a good machine? 1.Machine quality. Quality is the most important factor when choosing a machine. 2.Future more,aftersales service is very important, too.Good aftersales service represent the image of a company. 3.The third is technical support.our company can provide 24th service a day, we could go to your place to help you solve some problems if necessary. 4.The last is company. As our company, we specialized in CNC machine is more than 10 years, with a professional team of engineers.