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Q1:Are You A Factory or Trading Company?

A1:We are one of the leading manufacturers of consumer electronics located in Shenzhen, with more than 10 years of R&D experience.

Q2:How do you guarantee the quality of your products?

A2:All our products have been QC professionally and strictly during manufacturing. We will check our products four times before leaving factory and we have professional certificates.

Q3:What's your MOQ? Can you accept ODM&OEM?

A3: 1pc is MOQ for RTS order. And ODM/OEM are warmly accepted. We are very glad to provide customized service for you, including packing, logo, brand,new molds and so on.

Q4:Can you give me samples before ordering?

A4:Yes, we’re willing to send samples to you. Hope you can like our products.

Q5:What is your method of delivery?

A5:We cooperate with international expresses, such as DHL, UPS, FedEx,TNT, EMS to enable our customers get their goods as soon as possible.

Q6:What are your payment terms?

A6:We accept many payment methods, such as, T/T, L/C, Western Union, Money Gram,PayPal, Online Bank Payment, VISA, Escrow, etc.

Q7: How about your delivery time?

(1) Samples can be shipped within 3 days.

(2) If you order quantity are 1 to 100 pieces, we can ship it in 5 days.

(3) If you order quantity are 101 to 1000 pieces, we can ship it in 10 days.

(4) If you order quantity are 1001 to 5000 pieces, we can ship it in 14 days.

(5) If you order quantity are more than 5000 pieces, it needs to be negotiated.

Q8: Is there a technical specification?

A8:Yes, every product has its specification, and it is easy to use our products through reading specification. If you have any question, welcome to ask our salesman. Providing quality after-service for customers is our duty and honour.

Q9:What's your warranty policy?

A9:One year warranty for our products. We will change it for free when our products have any quality problems.