1、 Q: How can I get a quotation?
A:In order to save your time, Plz offer you needs with quantity, size, printing colors, materials, and trade term .You would
receive a reply within 12 hours.
2、Q: Can I get a sample before placing an order?
A: 1)We can provide free similar products we produced for quality check, whereas you just pay the shipping cost. The delivery account number in UPS/TNT/FedEx/DHL etc. of yours is needed.
2)If you want to custom a physical sample as your requirements there will be charges involved. However, this could be refund upon mass production.
3)The normal sample will be sent Within 7 working days
3、Q: How can I pay?
A: T/T L/C
The best way is trade assurance order T/T, our sales will send you a payment link, and you can pay online.
4、Q: What kind of file do you need to make the mass production?
A: AI, CDR, PDF, and high resolution JPG and PNG. AI is the best file to ensure the printing quality. If you have no design file,do not worry, we can provide design services for you.
5、Q: How do you ensure product quality?
A: Owing advanced equipment,The QC staff will be regularly checking the products in production and count the products in stock every day. Making sure that every items is qualified.
6、Q: What if the goods have issue, What can I do?
A: Please contact our salesman, we will solve the problem together. Customer satisfaction is our priority. If the mistake is made by us, we will reprint the goods for free.