Q:Do you have these jars in Other colors? | Yes, 7oz 10oz and 15oz we have frosted,matte white ,matte black and transparent in stock,can ship it out within 3days for these colors. |
Q:Do you have much bigger jars? | Of course,we have different size from 2oz up to 24oz,you can contact us to get a catalog. |
Q:Can you make box for my candles? | We have many box packing factories to work together,with multi styles available ,but for different design,MOQ is different ,hope you can understand! |
Q:How do you promise the quality and if the products were broken in transmit ,should I get a refund? | We spent a lot on improving packing method,we are proud to say no one could do better on packing than us,you can see the reviews written by our dear customers. If you received your order with several broken jars,we will refund the broken jars or add it into your next order. We seek for long term business relationship ,not quick money,so please trust us,thank you! |
Q:What is ETA if I placed an order? | To be honestly,the ETA depends on local custom efficiency,below information for your reference Ship to US by sea usually takes about 30-35days after saling To Europe countries will takes about 55-60workdays by sea or by train To Asian areas is much faster,about 12workdays to Korea,Japan,Thailand ,Malaysia,PH,Singapore... To Austria about 35-40workdays after sailing To middle east countries and Russia ,shipping cost is very expensive ,so please find a shipping agent,you will save a lot on shipping cost! |