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Q: What’s the payment term?

For small testing orders, we accept Paypal, Western Union, T/T and Credit Card.

For mass orders, we accept T/T and L/C.

Yes, we have more than 4 years export experience, we can do FOB, C&F, CIF, DDU and DDP (Russian Only).

Q: Are you trading company or manufacturer ?

A: We are a manufacturer who specialized in stainless steel valves for more than 20 year.

How about the after-sales service?

Fast after-sales support. Our products have a one-year warranty and free permanent consulting services.

Q: How would you minimize damages during delivery?

Standard: mass orders will be packed by many carbon boxes and filled in plywood cases.

Available requirement: blister packing for every piece of product, plastic caps for clamp connected products.

Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

Q: How long is your delivery time?

A: Generally it is 5-10 days if the goods are in stock. or it is 15-30 days if the goods are not in stock, it is according to quantity.

Q: How would you choose the shipment way?

Basically, we will select shipment ways based on four factors (order quantity, delivery time, costs and customs policy), then listcouples of reasonable options with Pros and Cons to customers, 

Q: What is your terms of payment ?

A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.