1. Are you factory or trading company ?
-We are a factory with more than 300 workers, and covering 20000 square meters since 1998.We have following workshop : carpentry workshop, polishing workshop, fully enclosed dust-free paint workshop, assembly workshop, warehouse, factory office and showroom.
2. What’s your mainly business ?
-We are professional in furniture area more than 10 years. Our main products are children furnitures & dining room furnitures. Moreover we offer solutions for apartment, restaurant, coffee shops, tea shop, wine bar etc.
3. What's the MOQ (Minimum Order Quantity) ?
-There is no MOQ for in stock & standard products. MOQ>100 sets for customized products.
4. What’s the payment terms?
-30% deposit for standard products, and balance should be paid before shipment.
-50% deposit for customized products, and balance should be paid before shipment.
5. What payment you can accept?
We can accept Cash, TT, Western Union and Trade Assurance.
6. What are your cooperative partner and your main market?
-Our partners are from America, Australia, Canada, Germany, England, India,our main market are Europe.America.Australia etc.
7. How long is the delivery time?
-It depends on your project, such as the size, quantity, style and workmanship etc. Normally the delivery time is about 15-20 working days for custom orders. Normal products lead time 3-5 days.
8.How do you ensure the quality of the products?
-We offer high quality furnitures.
1).High quality material: Solid / particle board, metal, stainless steel, plastic / acrylic etc.
2).Rich experiences workers: More than 80% of our workers have over 8 years experience.
3).Strick QC: During the manufacturing, our Quality control department will take inspection 4 times, also we will send photos to you, and welcome to come to check the quality before shipping.
9.How about your package way?
-Package in standard carton or customized: we use knocked down package to save shipping cost.
10.How about the After-sales service?
-We offer thoughtful after-sales service.
1) 2 years warranty. We can replace the parts free and load in the next container.