1) Guarantee 1.5 years guarantee of the whole machine. 2) Software issue Our technician is able to re-install or set up by remote for free.
3) Hardware Issue Main parts(excluding the consumables) shall be replaced/repaired free of charge, if there is any problem during the warranty period.
4) Support online Our technician is able to teach you online to run the machine or eliminate the fault for free.
5) Training in AccTek factory We are able to train your staff after placed order in our factory for free.
6) On-site training (Recommended, the most effective way) We are able to send technician to your workshop to do the installation and training. You will need bear the related costs(flight, visa, hotel, training costs, etc.)