1. What's the Payment Terms?
-A- 30% T/T as deposit, balanced before shippment arranged. We'll show you the photos of the products and packages before you
pay the balance. T/T, L/C, Western Union acceptable...Other way can be negotiated.
2. What about your delivery time? Can we receive the goods on time ?
-A- Usually around 3-5 weeks after order confirmed, it also depends on the total quantity of your order. During the production
process, we will report the production progress to you at any time.
3. How to Guarantee the products I bought?
-A- We will offer TDS for each item before delivery. Any quality problem, customer provide samples/pictures/test data, once
confirmed, exchange or refund as you like.
4. How can I get a sample from you for quality checking?
-A- Kindly provide us your technical details, then we will offer sample as your specification; another way is to send your
samples to us, we will make a counter sample for you within one week.
5. How about the quality?
-A- We have passed ISO9001 Certification. Each spec will be tested before shipment. You are highly welcomed to visit our
factory at your convenience.
6. What is your sample policy?
-A- Usually if samples less than 5kg, we offer samples for free, and customers pay the courier cost. Sample quantity above
5kg, customer should pay the sample fee and the courier cost.
7. Do you support customized products?
-A- Yes, if you want to buy the product without any idea, we could recommend you some products according to your application;
If you have your own idea, tell us, any thought acceptable, we'll try our best.
8. How do you make our business long-term and good relationship?
-A- We keep good quality and competitive price to ensure our customers benefit ;We respect every customer as our friend and
sincerely do business and make friends with them, no matter where they come from.