1. Are you a manufacturer or trading company?
We are manufacturer. Our office is located in Shenzhen.
2. Do you accept sample order?
Sure. Sample will be dispatched within 3-4 days after the receipt of payment.
3. What’s your MOQ ?
No MOQ, can be order in mix&small quantity is available&accept printing too.
4. Do you accept order through OEM/ODM business?
Yes. The business covers customize logo and packing box and so on.
5. What certificates do you have for your products?
We have CE, RoHS, can be do what you want for your market, we can negotiate the details.
6. How to place the sample order?
Please refer to the link below about "Ordering", and fill them step by step.
7. What’s your bulk order lead-time?
Normally, our lead-time is 7-25 days, it depends he quantity and the specific require of your order.
8. What’s the terms of payment?
Trade Assurance, TT, Western Union , PayPal, etc.
9. What is Trade Assurance?
Trade Assurance is pay throught alibaba, it is a free payment protection service for buyers.
It is designed to protect your payment if your order is not shipped on time.
10. How does Trade Assurance protect my order?
Alibaba will refund up to 100% of the Trade Assurance Order Amount on your contract if we won't shipped on time as stated in the contract and didn't negotiate with you.
11. How do I pay for the payment via Trade Assurance?
I will send the order link to you, by which you can confirm the order and make the payment via T/T, Credit Card or E-checking into the account of Citibank designated by Alibaba. In short, you only need to confirm the order and make the payment, while we will be responsible for subsequent matters.