Q1: How long is your delivery time? A1: Generally it is 3-7 days if the goods are in stock. or it is 10-20 days if the goods are
not in stock, it is according to quantity.
Q2: What if I don't have export experience ?
A2: We have reliable forwarder agent which can ship items to you by sea/air/Express to your doorstep.Any way, we will help you choose the most suitable shipping service.
Q3:What is your terms of payment ?
A3: 30% advance as deposite, balance before shipment or against BL copy.
Q4: How is your technical support?
A4: We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime,our engineer will also go to oversea help our customers if necessary.
Q5: How can I make sure it's a secure transaction ?
A5: The Alibaba platform has a credit guarantee transaction management, in Alibaba transactions on the order will be protected by the alibaba platform. Alibaba will release us the money.
Q6: Can you get the the machine customized for us ?
A6: Of course, brand name, machine color, designed unique patterns available for customization.