1. Q: What kind material of window do you sell?
A: The most hot-selling is aluminum alloy window, and we do sell PVC window as well.
2. Q: Any other color i can choose?
A: This is our color chart, you can pick color from it. we also can help you to customize the color.
3. Q: What about glass?
A: Our price include double glass, we do have other glasses in different colors, and tinted glass too.
4. Does your price include hardware?
A: Yes, our price is including our standard hardware, but we can update to other brands.
5. Can i have screen or security bars?
A: Yes, we supply screen and security bars along with window.
6. Q: Do you provide any project solution?
A: Yes, we provide graphic design, 3D model design. We will design your window based on your size.
7. Q: What’s the MOQ?
A: We don't have MOQ limitation, but if it’s less quantity, we suggest you buy them locally.
8. Q: How long does it take for production?
A: It takes 15-30 days for production.
9. Q: What’s the shipping cost?
A: Kindly provide the port name near your home.
10. Q: What about warranty?
A: We offer 2 years warranty.
11. Q: What about packaging?
A: We use craft paper+EPE+carton box + plastic film+wood crate for packaging as pic.
12. Q: What’s the payment term?
A: A: We have L/C, D/A, D/P, T/T, Western Union, Alibaba trade assurance.
13. Q: Can I order a sample?
A: Yes, sample is available, but it;s also a charge.
14. What do you do if there are problems after i got my goods.
A: You can contact our sales representative at once, and we will try our best to help you.