Q1. Can I have a sample order for Battery/Charger/Flashlight?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 1-2 days, mass production time needs 3-7 working days.
Q3. Do you have any MOQ limit for Battery/Charger/Flashlight?
A: Low MOQ, 5 - 10 pcs for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: DHL, UPS, FedEx or TNT and others shipping method is available.Arriving time depends on the way you choose. Airline and sea
shipping also optional.Warehouse in CA, shipment is free in US.
Freight:
Courierleading timeCost(REF. USA)Advise G.W.SecurityUPS,DHL, TNT, Fedex3-5 daysUS$ 10/kg≤ 80 kgsHighE-Packet, EMS, China Post,HK
Post etc9-25 daysUS$ 6 /0.5Kg≤ 4 kgsNormalBy sea≥35 daysUS$15/CBM≥ 80 kgsNormal
Q5. How to proceed an order for Battery/Charger/Flashlight?
A:You can contact sales Masha directly . She will tell you how to proceed via Alibaba or PayPal and T/T.
Q6. Is it OK to print my logo on the product?
A: Yes. We have our own R&D Department and Factory. Both OEM and ODM are both welcomed.
Q7: Do you offer guarantee for the products?
A: Charger: 1 year for MC series ,4U and SIX-U
2 years for others
Flashlights: 1 year for RC2, 2 years for others
PS: The warranty doesn’t cover XPK, batteries and other accessories.
Please contact us for maintenance and replacement on freely delivery within 15 days if there is any manufactory defectives . We
will undertake one-way freight and free maintenance within warranty period.
Q8: What is your best seller?
A: The best seller is VC Series in US market, like VC4, VC2, and VC2 PLUS, MC Series is good.
Flashlights are D06,D26 and TZ28 and EDC series.