Q. What is so special about our flat pack furniture?
A. When you order custom furniture, we work closely with you to create that 'perfect' piece of furniture. We consider your lifestyle, functional requirements, and the interior style of your home or office. Following preliminary discussions, we create shop drawings to graphically illustrate your proposed furniture design for your review and approval. The result is furniture uniquely designed and built in the style, wood, and finish that you will enjoy for years to come.
Q. What types of wood are available with our furniture?
A. We make every effort to purchase only the highest grade wood from regions practicing sustainable harvesting methods. We work primarily in the most popular hardwoods: Cherry, Walnut, Maple, Oak, and Ash. Upon request, we will also work with specialty woods and veneers.
Q. What type of finish is used on our furniture?
A. After many years of experimenting with finishes, we have established a standard finishing process that produces a highly durable, water-resistant, and easily maintained surface with a smooth satin sheen. Our beautiful finishes are the result of countless hours of sanding and preparation. Once we achieve a highly refined surface, we complete the process with a specialized conversion varnish finish.
Q. How long will it take for us to complete a furniture order?
A. A typical furniture order takes 10 - 12 weeks (from the date we receive your order confirmation and deposit) to complete in our workshop. Shipping time for your order usually takes an additional 3-5 weeks, depending on your home or office location. We can often make special accommodations to meet a specific deadline---please ask.
Q. How should I care for my real wood furniture?
A. Wiping with a damp cloth followed by buffing with a dry cloth will take care of most routine cleaning. Orange oil works best for heavier cleaning to restore dried out surfaces and to add luster. The acidity in orange oil thoroughly removes contaminants from the surface.