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Q: Do you have OEM and ODM service? A: Yes,We have both OEM and ODM service.we have our factory with 2 assembly line and more than 250 worker.We have our own brand. But we can also make your design or put your logo on the product. we will customize as your requested logo, packing, designs, etc. Q: What documents do you require from me to produce a sample? A:1、 We need material list of the sample, drawing with measure detail. we can send design file for you reference if you need. 2、Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company. 3、The charge both samples and courier freight will be returned to you once the mass orderwhich is more than 100 pairs placed. Q:How can i get the price? A:We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote. Q:Delivery time ? A . For samples , we will finish it within 10 days . For mass production , our delivery time is 30-55 days，or discussed. Q:What is your payment term? A:T/T,Western Union,MoneyGram,and Paypal.This is negotiable Q:How to keep the quality ? A:1> We have QC team , two parts , one is in the factory to control producing , another will control the quality and inspect the goods for our customers . Once everything is ok , our doucuments department can book the vessel , then ship it . 2> We have all detailed records for nonconformity products , then we will make summary according to these records , avoid it happen again . 3> We do observe the relevant codes of conduct & laws from government in environment human rights and other aspects like no children labor , no prisoners labor and so on .