Q: How to pay?
A: We accept credit cards and T/T on Alibaba.
Q: What is your MOQ?
A: Our MOQ is 1 PCS for spot goods and 30 PCS one design one color for customized items.
Q:Can I customize my own brand or design? How to handle it?
A: Yes. Logo and design are customizable. We can also help to modify our own design according to your requirement. But need order 100 PCS one design one color for customized items
Q: How long to prepare an order?
A: For the goods in stock, they can be shipped out within 24hr after your order confirmation.(excluding weekend and national holiday)
Q: Which kind of shipping way do you use?
A: Goods can be sent out by courier, air, sea or land. We have advantageous logistics to America, Canada, Southeast Asia, Europe and some African countries. Best shipping way will be suggested according to final weight and volume. Besides, we also accept appointed shipping agent from clients.
Q: If i paid for your company , how could i know if you send out my goods ?
A: After you paid, we will arrange production or shipping soon , once we send out we will send you the tracking number. After you get the tracking number you can check at the official website, there will be staffs check the tracking number for you. you also can check it at website anytime , you will know where it has arrived .
Q: What should I do if the goods arrive damaged?
A: We will check all goods before shipping. If you find quality problem, please take photo and contact us in 7 days after receipt.A: After you paid, we will arrange production or shipping soon , once we send out we will send you the tracking number. After you get the tracking number you can check at the official website, there will be staffs check the tracking number for you. you also can check it at website anytime , you will know where it has arrived .
Q: What should I do if the goods arrive damaged?
A: We will check all goods before shipping. If you find quality problem, please take photo and contact us in 7 days after receipt.