Q1.How about MOQ?
For RTS products ,MOQ is 3 pcs, if do not have RTS label, MOQ is 200 pieces .For more details you can contact with our
customers’service.
Q2. Can we print our own brand or logo on your products ?
Yes, Of course. And there will be extra charge depending on your logo style
Q3. Can I change accessory of my products?
Yes, we can make your special accessory, welcome to contact us for details.
Q4. About Sample
If RTS label items, samples can be shipped out for free. If out of stock, the sample will be produced according to customers' design and requirements. Sample charge will be refunded if the mass order reaches our MOQ
Q5.How do you guarantee the product quality?
Before production, the pre-production samples will be made for checking details with customers. During the production and packing, there will be professional QC to inspect the products to ensure the products in good quality and correct details.
Q6.About shipping
By sea, by air, by express(DHL,it is about 3 to 4 days, FedEx IE, UPS Expedited, EMS, TNT etc.).
Transportation port: Guangzhou, Shenzhen, Hongkong
Q7. How long is your delivery time?
Generally it is 5-10 days if the goods are in stock. or it is 30 days if the goods are not in stock, it is according to quantity.
Q8. If I don't satisfy sample or bulk order quality,how do you deal with it?
We will confirm all production details before production,when products are done,will send you pictures to check,after you say ok,then we can arrange shipping.Any questions,we can solve it for you before shipping.